Thursday, May 20, 2010

Dropship tips: item update

If you are looking for a dropship company supplier, this is very important thing that you have to consider. Make sure the shopping page contain 'item update' for every single item.

Why you need this features?

Imagine you are listing about 300 items from the dropshipper company. One day, 2 of the items are out of stock (item A & item B).  They remove the listing from their website. They didn't tell you about this. You still have the listing for item A & B on ebay.

The next day someone bought item A from your inventory. You log on to the dropship acount, make an order, but the item is not in stock anymore.

What you have to do?
The best thing, contact the buyer, say sorry and refund the payment. If you are lucky, they will forgive you and 1 positive feedback given. If you are not lucky enough, negative feedback might be yours.

15 comments:

  1. Any thoughts? We would like the shop to have a very profession feel so we wanted to do a little more than a basic eBay store or Yahoo store.

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  2. Love to hear about that and hope every can b good in the next time

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  3. Pretty insightful post. Never thought that it was this simple after all.

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  8. If so how do you prevent it, any plugin or anything you can advise?

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